Teresa McPherson

Customer Service Representative / Logistics Coordinator

Teresa McPherson brings exceptional customer service and logistical expertise to Hackney Nursery, where she serves as the vital link between clients, operations, and distribution. 

More About Teresa

With a talent for clear communication and a strong aptitude for coordination, Teresa ensures that every customer interaction is handled with care—and every order moves efficiently from greenhouse to destination.

In her customer service role, Teresa is the first point of contact for many clients, providing knowledgeable, friendly assistance with inquiries, orders, and product information. Her responsiveness and professionalism help maintain the nursery’s reputation for reliability and trust.

As Logistics Coordinator, Teresa oversees the planning and execution of product deliveries and shipments. She works closely with the sales team, growers, and transport partners to coordinate schedules, track inventory, and resolve any delivery challenges that arise. Her attention to detail ensures plants arrive on time, in excellent condition, and in alignment with each customer’s expectations.

Teresa is valued for her positive attitude, multitasking abilities, and commitment to ensuring both client satisfaction and operational smoothness. Her work helps Hackney Nursery thrive by reinforcing its standards of excellence in service and product delivery.